Frequently Asked Questions

How do I join the library?

Visit the library with Photo ID and proof of residency. For examples of the types of memberships available, visit our Membership page.

How do I access my account online?

You will need your 14-digit Library Card Number and PIN to log in to the Catalogue. You will be able view your account, change your PIN, renew your books and place holds. (Obtain a PIN by visiting the Library).

How do I change my PIN?

To change your PIN, log into “My Account” in the Catalogue using your 14-digit library card number and original PIN. Select “Change PIN”, fill out the required fields and select “Update”.

How do I find New Books and Movies?

1. Visit our Online Catalogue and view the covers that scroll across the screen. Use the small arrows to advance the titles and click on any cover to view it’s description and place a hold on it.

2. Subscribe to our NextReads Newsletters. These lists provide descriptions and direct links to the most recent additions to our Catalogue. They will be delivered directly to your inbox. Choose from one or more of the following categories:
–Adult Graphic Novels — Armchair Travel — Audiobooks — Biography and Memoir — Christian Fiction — DVDs — Fantasy and Science Fiction –Fiction A to Z — Healthy, Wealthy, and Wise — Historical Fiction — History and Current Events — Home, Garden, and DIY — Mystery — Nature and Science — Nouveaux livres — Popular Culture — Romance — Spirituality and Religion — Thrillers and Suspense — Westerns.

3. View our Recent and Past Issues of NextReads  without subscribing. Select a newsletter title and issue to the descriptions and Catalogue links.
You can also browse printed issues in the “New” binders at the Library. Please see the categories listed above.

4. Browse our New Books Display at the Library.

How do I order an Interlibrary Loan (if the library doesn’t have the item I need)?

Visit the library and speak to a staff member.

Fill out theOnline Interlibrary Loans and Suggestions Form. Complete information about this service is available on our Interlibrary Loan Page.

How do I use the Libby App?

Download the Libby App to your Apple or Android device, or your PC, to access OverDrive eBooks and audiobooks! Read about Getting Started with the Libby app from OverDrive’s excellent Help section for step-by-step instructions. You will need your library card number and PIN to sign up.

How do I find Flipster?

Go to the eBooks and Online Resources Tab >> Online Resources >> Magazines & Newspapers. Select Flipster. You can also go directly to the Magazines & Newspaper page to find Flipster. You will need your library card number to log in.

How do I book the Rotary Room?

Check our Online Calendar to see if the room is available, then visit us in person to make the booking. You must sign the contract and pay the rental fee in cash before your event will be added to the calendar. If you have questions, call 613-687-2227 ext. 0. Visit our Room Rental page for the fee schedule and full instructions.

How do I volunteer at the Library?

If you are a student who needs to complete community service hours to graduate from high school, visit our Teen Volunteer Page to fill out an application form.

Adults will find the application form and more information on our Adult Volunteer Page.

How do I find out about job opportunities at the Library?

Jobs openings are advertised on signs at the Library, on Facebook, and on our Employment Page. Please be sure to apply according to the instructions specified on the posting.